Moon Palace The Grand Cancun All Inclusive | Resort in Cancún

| 8.5 (304 Reviews) |  9 Bathrooms  34 Guests
Cancun Resort | Moon Palace The Grand Cancun All Inclusive

Resort in Cancun, Cancún

Set in Cancún in the Quintana Roo Region, 16 mi from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive features an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 17 mi from Moon Palace Grand, while Coco Bongo is 17 mi from the property. The nearest airport is Cancún International Airport, 8.7 mi from the property..

Moon Palace The Grand Cancun All Inclusive is located in Cancún.

This 1153 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Accessibility, Breakfast, and several others. This is a 5 star rated property and has over 304 reviews with the average score of 8.5 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 1153 Bedrooms Resort if you want to learn more about this PickleTrip place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Moon Palace The Grand Cancun All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Moon Palace The Grand Cancun All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Show more
 
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, , Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Fruit
  • Bar
  • Restaurant
  • Kids' meals
  • Breakfast in the room
  • Snack bar
  • Kid-friendly buffet
  • Coffee house on site
  • Wine/Champagne
Parking
  • Accessible parking
  • Parking
  • Parking on site
  • Free parking
  • Private Parking
Activities
  • Evening entertainment
  • Game room
  • Bowling
  • Pool table
  • Water park
  • Facial treatments
  • Nightclub/DJ
  • Body treatments
  • Spa lounge/Relaxation area
  • Beach
  • Snorkeling
  • Hot tub/Jacuzzi
  • Hand massage
  • Cooking class
  • Private beach area
  • Hairstyling
  • Hair treatments
  • Fitness classes
  • Beauty services
  • Haircut
  • Kids' club
  • Ping-pong
  • Back massage
  • Pedicure
  • Live music/Performance
  • Tour or class about local culture
  • Horseback riding
  • Aerobics
  • Golf course (within 2 miles)
  • Full-body massage
  • Spa/Wellness packages
  • Makeup services
  • Couples' massage
  • Fishing
  • Tennis court
  • Steam room
  • Massage chair
  • Foot massage
  • Cycling
  • Bike tours
  • Playground
  • Body scrub
  • Fitness center
  • Head massage
  • Yoga classes
  • Spa
  • Personal trainer
  • Massage
  • Neck massage
  • Mini golf
  • Body wrap
  • Spa facilities
  • Fitness
  • Locker rooms
  • Sauna
  • Manicure
  • Entertainment staff
  • Happy hour
  • Tennis equipment
  • Live sports events (broadcast)
  • Hair coloring
Entertainment
  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Elevator
  • Family rooms
  • Chapel/Shrine
  • Facilities for disabled guests
  • Wifi in all areas
  • Safe
  • Non-smoking rooms
  • Air conditioning
  • Designated smoking area
Guest Services
  • Tour desk
  • Private check-in/out
  • Daily housekeeping
  • Hair/Beauty salon
  • Laundry
  • Shuttle service (additional charge)
  • Meeting/Banquet facilities
  • Express check-in/out
  • Airport shuttle
  • Car rental
  • ATM on site
  • Dry cleaning
  • Currency exchange
  • Room service
  • Business center
  • Valet parking
  • Ironing service
  • Fax/Photocopying
  • Shared lounge/TV area
  • 24-hour front desk
  • Babysitting/Child services
  • Shuttle service
  • Suit press
  • Baggage storage
  • Airport shuttle (additional charge)
  • Lockers
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor pool
  • Garden
  • Sun deck
Security/Safety
  • Key card access
  • Security alarm
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Process in place to check health of guests
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Mobile app for room service
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Rooftop pool
  • Pool with view
  • Fenced pool
  • Swimming pool toys
  • Swimming pool
  • Heated pool
  • Pool bar
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
Please note that if the deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information, please present the same credit card used to guarantee your booking when checking in, the name on the credit card used for the booking should correspond to the guest staying at the property, please note that the guest who made the booking must also be present at check-in, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.83
Location:
8.48
Staff:
8.25
Facilities:
8.71
Comfort:
8.65
Cleanliness:
8.45
Joan
Nov 3, 2025 08:00:00 AM
Review Score:   8
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: There are many dining options, multiple pools and enough activities to keep kids busy.
Negative: Nothing. Was a nice hotel overall.
Summary: One of the nicer all inclusive hotels
See All Reviews

Room Arrangement

Room Info Facilities
Grand Deluxe Garden View
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Grand Deluxe Garden View

Food & Drink

Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Walk-in shower, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Key card access, Tile/Marble floor, Lockers, Safe, Iron, Interconnecting room(s) available, Air conditioning, Trash cans, Smoke Alarm, Laptop safe, Soundproof

Media & Technology

Telephone, TV, Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

View

Garden view

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Raised toilet, Roll-in shower, Lower sink, Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Toilet with grab rails, Adapted bath, Emergency cord in bathroom

Room Amenities

Non-feather pillow, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Swim Up Suite Garden View
Room Type: Suite
Room Size: 77 m2
1 King bed(s) Bed
Grand Swim Up Suite Garden View

Food & Drink

Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Walk-in shower, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Key card access, Tile/Marble floor, Lockers, Safe, Iron, Interconnecting room(s) available, Air conditioning, Trash cans, Smoke Alarm, Laptop safe, Soundproof

Media & Technology

Telephone, TV, Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Private pool, Terrace, Patio

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

View

Pool view

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Family Suite Garden View
Room Type: Family
Room Size: 154 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Grand Family Suite Garden View

Food & Drink

Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Walk-in shower, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Key card access, Tile/Marble floor, Lockers, Safe, Iron, Interconnecting room(s) available, Air conditioning, Trash cans, Smoke Alarm, Laptop safe, Soundproof

Media & Technology

Telephone, TV, Streaming service (like Netflix), Game console, Cable channels, Flat-screen TV, Radio

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk, Dining area, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

View

Garden view, Pool view

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Presidential Suite
Room Type: Suite
Room Size: 200 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Grand Presidential Suite

Food & Drink

Fruit, Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Walk-in shower, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Guest bathroom, Body soap, Private bathroom

General

Key card access, Tile/Marble floor, Lockers, Private entrance, Safe, Iron, Interconnecting room(s) available, Air conditioning, Trash cans, Smoke Alarm, Laptop safe, Soundproof

Media & Technology

Telephone, TV, Streaming service (like Netflix), Game console, Cable channels, Flat-screen TV, Radio

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Kitchen, Dining table, Coffee machine, Wine glasses, Kitchenette

Outdoors

Balcony, Terrace

Living Area

Sofa, Desk, Dining area, Sitting area

Bedroom

Childrens' cribs, Linens, Walk-in closet, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Room Amenities

Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Honeymoon Suite - King Size Bed
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
Grand Honeymoon Suite - King Size Bed

Food & Drink

Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Walk-in shower, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Key card access, Tile/Marble floor, Lockers, Safe, Iron, Interconnecting room(s) available, Air conditioning, Trash cans, Smoke Alarm, Laptop safe, Soundproof

Media & Technology

Telephone, TV, Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

View

Garden view

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Governor Suite - King Size Bed
Room Type: Suite
Room Size: 151 m2
1 King bed(s) Bed
Grand Governor Suite - King Size Bed

Food & Drink

Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Walk-in shower, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Key card access, Tile/Marble floor, Lockers, Private entrance, Safe, Iron, Interconnecting room(s) available, Air conditioning, Trash cans, Smoke Alarm, Laptop safe, Soundproof

Media & Technology

Telephone, TV, Streaming service (like Netflix), Game console, Cable channels, Flat-screen TV, Radio

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Sofa, Desk, Sitting area

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Deluxe Garden View
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Grand Deluxe Garden View

Food & Drink

Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Bathrobe, Shower, Free toiletries, Shampoo, Shower cap, Spa tub, Towels, Toilet paper, Conditioner, Slippers, Walk-in shower, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Key card access, Tile/Marble floor, Lockers, Safe, Iron, Interconnecting room(s) available, Air conditioning, Trash cans, Smoke Alarm, Laptop safe, Soundproof

Media & Technology

Telephone, TV, Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk, Sitting area

View

View, Garden view

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Raised toilet, Roll-in shower, Lower sink, Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Toilet with grab rails, Adapted bath, Emergency cord in bathroom

Room Amenities

Non-feather pillow, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Deluxe Suite Garden View - Get 3 Free Nights at Punta Cana
Room Type: Suite
Room Size: 77 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Toilet paper, Conditioner, Slippers, Walk-in shower, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Key card access, Tile/Marble floor, Lockers, Safe, Iron, Interconnecting room(s) available, Air conditioning, Trash cans, Smoke Alarm, Laptop safe, Soundproof

Media & Technology

Telephone, TV, Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Raised toilet, Roll-in shower, Lower sink, Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Toilet with grab rails, Adapted bath, Emergency cord in bathroom

Room Amenities

Non-feather pillow, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow

Pool and Spa

Pool towels

FAQ's

Is this Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cancun resort?

Check-in time for Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cancun resort have a swimming pool?

Yes, this Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cancun resort?

Best-rates for the Cancun resort starts from $1,095 per night with includes Wheelchair Accessible, Accessibility, Breakfast, Hot Tub, Internet, Laundry, Parking, TV, View, Balcony/Terrace, Oceanfront, Security/Safety, Sports/Activities, Wellness Facilities, Air Conditioner, Transportation/Shuttle, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Pool, Designated Smoking Area, Private Beach, Ocean View, Business Services, Child Friendly With private courts and nearby facilities. PickleTrip™ offers a wide range of properties for pickleball players and travelers of all types. Our goal is to connect you with the perfect vacation rental, resort, or hotel that has a private pickleball court or nearby facilities, ensuring a fun and active stay.

Is Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cancun resort?

Based on the information reported by the owner or manager, the Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cancun resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cancun resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Resort Availability
Nightly rates from:
US $1,095
You will be redirected to  
Hot Deal - It has been viewed 26 times today
Not the right fit? Check out our other properties in Cancun
10.0 (15 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
|
10.0 (6 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool